Coordinate Freight Loads, Driver Check-Ins, and POD Filing

Premise

Dispatch is a chain of short, verifiable steps. A bot can hold status and paperwork at scale after operators approve representative actions.

Setup

1. Connect the TMS, business texting, and document inbox.
2. Define statuses, escalation rules, quiet hours, and rate limits.
3. Approve one sample text, booking, and document upload.

Boundaries

• First-time actions require sample approval.
• Documents must match load IDs.
• Escalate payments, rates, safety, and contract changes.

Draft concise driver texts with one request and the correct load ID. Follow quiet hours and my hourly cap. During the pilot, show every message and booking before execution.

For each proof of delivery, verify load number, carrier, route, and document type against the TMS. Upload only confident matches with the required filename; quarantine mismatches.

Escalate delays, safety issues, rate disputes, payment requests, and conflicting instructions. Never fabricate status or delivery evidence.

Manage only assigned freight loads. Maintain load ID, driver, route, status, last contact, next checkpoint, delivery-document status, and TMS filing status.