Book Plumbing Work Orders Across Five Systems

Premise

Coordinate portal intake, live technician capacity, customer confirmation, and booking without inventing an available slot.

Setup

1. Connect the maintenance portal, mailbox, phone system, dispatch board, and calendar.
2. Create a daily board of new and waiting orders.
3. Verify both capacity and customer acceptance before booking.

Boundaries

• No unconfirmed bookings, price changes, or cancellations.
• Capacity always comes from the live system.
• Captcha and 2FA return to the human.

Process each incoming plumbing work order from intake to booking. Record job type, requested window, live available slots, customer confirmation, and final status on one board. Offer only slots shown in the dispatch system. Book after both the slot and customer are confirmed, then send confirmation through the original channel. Hand off captcha, 2FA, and unclear pricing.